Telford & Wrekin Council Launches New Free Digital Skills Courses

The **Telford & Wrekin Council** has announced a new series of free **‘Tech Made Friendly’** digital skills courses, designed to empower adults aged 18 and above. This six-week program, a collaboration between the council, **Capgemini**, and **AbilityNet**, aims to boost confidence in using everyday technology like smartphones and tablets. Participants will learn essential skills such as emailing, online shopping, and staying safe online, with support available for those who don't own a device. The initiative also includes regular free drop-in sessions for personalized assistance, ensuring accessibility for all residents seeking to navigate the increasingly digital world.

• Telford & Wrekin Council is offering free digital skills courses for adults.
• The 'Tech Made Friendly' program is a collaboration with Capgemini and AbilityNet.
• Courses cover essential skills for using smartphones, tablets, and computers.
• Free drop-in sessions and library support are available for personalized help.
• The initiative aims to improve digital inclusion for local residents.

The **Telford & Wrekin Council** is offering a structured six-week program alongside informal drop-in sessions to address digital literacy gaps among adults. The courses focus on practical applications of technology for daily tasks. The involvement of **Capgemini** and **AbilityNet** suggests a commitment to providing trained personnel for instruction and support. The program's success will ultimately be measured by participant engagement and the reported increase in digital confidence and capability.

This initiative represents a significant step towards digital inclusion, ensuring that no resident in **Telford & Wrekin** is left behind in an increasingly online society. By offering free, accessible training, the council is fostering greater independence and connectivity for its citizens, enabling them to access vital services and connect with loved ones more easily. The partnership with **Capgemini** and **AbilityNet** brings valuable expertise, promising a high-quality learning experience that can genuinely transform lives.

While the intention is commendable, the effectiveness of a six-week course for individuals with significant digital apprehension remains to be seen. The reliance on participants bringing their own devices, even with some support for those without, could still be a barrier. Furthermore, the sustainability of such programs and the long-term impact on digital inclusion beyond the initial course duration are critical questions that this announcement doesn't fully address. The council must ensure these courses are truly reaching the most vulnerable and not just those already somewhat digitally inclined.

Originally reported by Telford & Wrekin Council